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Service & Support

Critical Components is a Schneider Electric Elite Level Certified Service Sales Partner (CSSP) authorized to offer pricing on genuine manufacturer’s service performed by the manufacturer’s Field Service Representatives (FSR). CCI adds value through contract management, planned maintenance report reviews, budget planning and escalation processes for the effective management and health of APC/MGE/Uniflair/StruxureWare branded equipment.

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Contact Us

EMERGENCY & TECHNICAL SUPPORT

Schneider Electric Critical Power and Cooling Technical Support:
800-438-7373, option 2

Meet Our Service & Support Reps

Gus Erickson

Service Sales, GA

GErickson@criticalcomponents.net
678-887-2447

Clay Scott

Service Sales, Outlying Territories

CScott@criticalcomponents.net
770-235-0710

Kelly Rice

Service Sales, FL

KRice@criticalcomponents.net
817-291-3229

Harry Gilli

Service Sales/Accounting

HGilli@CriticalComponents.net
770-933-5511